Check In:
From 03.00 pm

Check Out:
Until 12.00 pm

German, English, French, Greek, Turkish, Spanish, Russian

Monday to Friday from 06.30 am until 10.00 am, Saturday and Sunday from 06.30 am until 11.00 am For details click here.

208 hotel parking spaces in an underground garage for € 18.00 per day/car, € 3 per hour, access via Einemstrasse.  

Concierge Service:
Our Concierge Team will be delighted to help you with any request. Every day from 09.00 am to 17.00 pm the team will be there to assisst you (on Sundays solely in the morning). Do not hesitate to pass by. For more details click here.

Guest Care Centre:
We wish that your stay with us should be an unparalleled one. To achieve this end our Guest Care Centre Team is at your disposal. We will gladly fulfil your personal wishes at any time and answer all of your questions. Please feel free to approach us. 

Business Corner:
Use our Business Corner with its modern office, IT and communications technology for your office work and business correspondence. It is located opposite the Guest Care Centre, behind the Front Office.

Work & Play:
Enjoy our free and modern fitness and wellness area – complete with Finnish sauna and sanarium plus dumbbell tower and high-tech training machines such as elliptical trainers, ergometers and treadmills.  Our fitness area is open 24/7, the wellness area is open from 18.00 pm until 23.00 pm.

Room Service:
24 hrs. For details click here

Washing service:
Monday till Sunday; chemical cleaning: Monday till Friday.

Children’s beds:
Free-of-charge upon request and if available.

High speed internet:
We offer you free W-LAN in your suites and hotel rooms and in the public areas. For high speed internet we charge € 15.95 per day/device.

You may of course bring your pets with you. Per pet we will be charging a surcharge of € 25.00 per day. Dog owners will, upon request, be provided with treatments with dog bowl, toys, chew bones and dog blanket.  

Smoking and non-smoking rooms:
Of the 701 hotel rooms in our facility, smoking is permitted in 30 of the Standard category rooms. Otherwise there is a ban on smoking anywhere in the hotel.  

Credit cards:
We accept ec-cards, American Express, Visa, Mastercard/Eurocard, JCB and Diners Card.

Deposit payment:
Please have a valid credit card ready upon which, upon arrival, the total accommodation costs per room and € 50.00 advance payment per room and night for any extra costs that might be incurred may be reserved. You may also pay for your stay in cash if you so wish. In this case we would request you to deposit upon arrival the total costs of your accommodation plus an advance payment of € 50.00 per room and night in the hotel. At the end of your stay the advance payments made will of course be refunded to you or credited to your bill.