Amenities & Services
Convenient, professional and flexible
A lot of questions always arise before a trip. We have compiled an overview of the most frequently asked questions with helpful answers:
Check In / Check Out
Check-in: from 3 p.m.
Check-out: until 12 p.m.
Use our convenient self-check-in kiosk to check in and out or avoid the queue and use the online check-in.
is the most important meal of the day, so we have everything you need to get your day off to a good start. Delicious coffee and tea specialities, fresh baked goods, a good selection of cold cuts and cheese on top, scrambled eggs and crispy bacon. Or you can prepare your own bowl with fruits and nuts. Enjoy your breakfast from Monday to Friday from 6:30 to 10:00 and Saturday and Sunday from 6:30 to 11:00.
The Germans apparently waste 41 hours a year looking for a parking space. Not at Hotel Berlin, Berlin: We have 208 spaces in our underground parking lot, which cost 25 euros a day and 4 euros per hour - maximum vehicle height 1.80 m. Access via Karl-Heinrich-Ulrichs Straße. No reservations necessary.
Gym & Sauna
No more excuses: We provide everything you need to keep fit, 24/7 and free of charge: Dumbbell towers, cross trainers, ergometers and treadmills. At the end, you'll have a clear conscience, and between 6 and 11 p.m, you can even relax in the Finnish sauna or the sanarium as a reward.
Monday - Thursday 18:00 - 23:00
Friday - Sunday + holiday 15:00 - 23:00
Don't feel like going out or just want to have dinner in bed? In Berlin you can do a lot of things and we know where you can order something delicious. So if you need a tip for a really cool delivery service - just get in touch with our reception.
We'll wash anything you like from Monday to Friday, but weekends are all for nature so no dry cleaning.
Children up to the age of three will be so comfortable in their beds that they'll almost fall asleep on their own – we offer cribs free of charge on request (so long as they're available) but we don't guarantee your baby will sleep through the night!
There is high-speed internet access all over the hotel – in the rooms, the suites and the public spaces. It's so easy to use that even your grandma will get it!
You have a dog, a cat or a hamster? Your pets can enjoy a stay at our hotel for just 30 euros a night.
No smoking allowed in our hotel but just in front of the entrance, you're bound to bump into the nicest fellow smokers!
We don't accept all cards, but we do take EC, American Express, Visa, Mastercard/Eurocard, JCB and Diners Club.
Of course, you can pay with your good name everywhere, but we will gladly take your valid credit card to cover the costs of your accommodation when you arrive and put aside a 50-euro advance payment in case additional costs arise. The same is true if you pay cash. We will of course return your deposit if no additional costs arise.
We love guest contact! Nevertheless, you can also pay contactless with us (ApplePay, GooglePay, Giropay). Your invoice you will then receive conveniently by email.