Amenities & Services
Convenient, professional and flexible
A lot of questions always arise before a trip. We have compiled an overview of the most frequently asked questions with helpful answers:
Check In / Check Out
Check-in: from 3 p.m.
Check-out: until 12 p.m.
German, English, French, Greek, Turkish, Spanish, Russian, Arabic
Every day is not today and everything will look different tomorrow! Even our breakfast! To make sure that we can guarantee our hygiene standards are perfect, we are always testing our way through all the various logistical and visual possibilities. Whatever the result, our breakfast is always delicious!
Monday to Friday from 6:30 a.m. to 10 a.m., Saturdays and Sundays 6:30 to 11 a.m.
The Germans apparently waste 41 hours a year looking for a parking space. Not at Hotel Berlin, Berlin: We have 208 spaces in our underground parking lot, which cost 18 euros a day and 3 euros an hour - - maximum vehicle height 1.80 m. Access via Karl-Heinrich-Ulrichs Straße. No reservations necessary.
Segway tours and rental
Whether you want a guided tour or can find your own way, whether you're a beginner or pretty much a professional, you can take in all of Berlin's sights with 2WheelTours. It will certainly be fun, so long as you don't lose your balance!
Guest Care Center
Our Guest Care Center team is there for you whatever you need! We unite to look after our guests and ensure that they are the center of our focus, right in the middle of Berlin, 24/7.
Right around the corner (!) is our business corner, which boasts state-of-the-art office and communications technology for those who aren't only in Berlin to have fun or can't have fun without working a bit.
Gym & Sauna
No more excuses: We provide everything you need to keep fit, 24/7 and free of charge: Dumbbell towers, cross trainers, ergometers and treadmills. At the end, you'll have a clear conscience, and between 6 and 11 p.m, you can even relax in the Finnish sauna or the sanarium as a reward.
Not in the mood for trendy restaurants? Or you've got a craving for a burger even though it's only time for breakfast? We'll bring you room service from 6 to 11 p.m. More details here.
We'll wash anything you like from Monday to Friday, but weekends are all for nature so no dry cleaning.
Children up to the age of three will be so comfortable in their beds that they'll almost fall asleep on their own – we offer cribs free of charge on request (so long as they're available) but we don't guarantee your baby will sleep through the night!
There is high-speed internet access all over the hotel – in the rooms, the suites and the public spaces. It's so easy to use that even your grandma will get it!
You have a dog, a cat, a hamster? Your pets can enjoy a stay at our hotel for just 25 euros a night. Dogs get VIP treatment: Just ask and we'll give them a bowl, a bone, a blanket and even some toys!
No smoking allowed in our hotel but just in front of the entrance, you're bound to bump into the nicest fellow smokers!
We don't accept all cards, but we do take EC, American Express, Visa, Mastercard/Eurocard, JCB and Diners Club.
Of course, you can pay with your good name everywhere, but we will gladly take your valid credit card to cover the costs of your accommodation when you arrive and put aside a 50-euro advance payment in case additional costs arise. The same is true if you pay cash. We will of course return your deposit if no additional costs arise.