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Health & Safety

Keeping a safe distance

Restart Your Business Safeguard Logo Bureau Veritas

Your health and safety and that of our employees are of the greatest importance to us. That is why, in compliance with the recommendations of the WHO, we have made changes to our services. At our side is the renowned Bureau Veritas, ensuring we maintain the highest standards at every step and that you have a pleasant stay.

Overview of our measures

Face the challenges

Safeguard label for highest hygiene standards

COVID-19 has changed the world, but it shouldn't stay that way forever. That's why Hotel Berlin, Berlin is declaring war on the virus with the highest standards of hygiene. The through-and-through checklist of new measures - drawn up with Bureau Veritas, a renowned testing and inspection company with many years of experience in occupational health and safety - leaves no area in the hotel out: from the lobby to the reception desk to the last corner of every room, everything has been redesigned to respond intelligently to the new challenges.

Download Full Hygiene Concept

A brief overview of our measures:

Wear a mask

Wear a mask

Please wear your mask at all times.



Our generous breakfast buffet  is the perfect start in a perfect day – prepared safely and freshly just for you!

Prettier at a distance

Prettier at a distance

We are always at your side – even with physical distance (1.5 m).

  Cleaning on request

You’re the boss

Once you’ve checked in, we won’t bother you. We’ll only come to your room if you want us to bring you fresh towels - just let us know. We’ll clean your room after you check-out.

Original Berliner (Fresh) air

Original Berliner (Fresh) air

At check-in we give you our 100% fresh air guarantee:
after every stay rooms remain unoccupied for 24 hours.

  Not just clean, but pure


Not just clean, but pure...

We do extra daily cleaning and sanitizing of public or frequent contact spaces such as doors, lifts, and sanitary areas.

Hand sanitizing

Put your hands on it!

Hand sanitizers are available all over the hotel. Use them liberally. Stay clean, stay safe!

  Contactless payment


Leave your cash in the bag

Use contactless payment methods: fast, secure, hygienic.

Please note that due to regulations of the Berlin Senate Administration, possibly not all hotel facilities and services are available.

Currently our Restaurant- and Bar Area is temporarily closed.

You will find the latest information on the situation in Berlin and measures for your visit to Berlin on Visit Berlin.

"We take the new hygiene regulations just as seriously as we ensure the impeccable origin of our food and uncompromisingly adhere to our concept of sustainability"

Jan-Patrick Krüger Jan-Patrick Krüger, Managing Director Pandox AB